Today’s insureds expect fast answers, clear guidance and a seamless experience from the professionals they trust to protect their businesses. In a competitive market, responsiveness can be one of the biggest differentiators for retail agents. The faster you can provide information, discuss coverage options and deliver quotes, the more confidence clients have in your expertise and service.

That is why we focus on differentiating ourselves through speed — so you can get back to your clients quickly. From 24/7 online quoting and instant phone quoting to Instant Answer real-time chat, our goal is to make it easy to get the information you need when you need it. We also strive to provide a three-hour turnaround on submissions and binders, helping you deliver timely solutions and keep business moving forward.

Speed is not just about convenience — it helps position you as a trusted resource. When clients receive quick, knowledgeable responses, it reinforces confidence in both your agency and the coverage being offered. Whether you are answering a coverage question, reviewing quote options or securing a binder, having immediate access to experienced underwriters and fast service can help you stand out and strengthen client relationships.

The next time you need an answer fast, try one of these options:

  • Quote online using USLI-SNAP 24/7
  • Call 888-SPD-USLI (888-773-8754) for a fast phone quote with a live underwriter
    • On average, our phone quotes have a 10% higher bind ratio
    • 70+ underwriters are available Monday-Friday 7 a.m.-8 p.m. ET and Saturdays 9 a.m.-1 p.m. ET
    • More than 55 products are available to quote
  • Chat with an underwriter through Instant Answer
    • Confirm eligibility in real time
    • Get help with unfamiliar or complex risks
    • Choose the right product faster
    • Avoid reworking submissions

Providing a responsive customer experience can also help you retain business and earn referrals. Clients remember when their agent is available, proactive and able to deliver answers quickly. In today’s environment, that level of service can make all the difference in building long-term relationships and growing your business.